UPI

Unified Payments Interface (UPI) is the preferred digital payment method of Indian consumers. An instant real-time mobile payment service that allows consumers to link multiple bank accounts in a single smartphone app and make bank transfers with just their unique UPI ID. Launched in 2016 by the Indian Government through its subsidiary NPCI, its primary goal is to drive India toward becoming a cashless society. 600+ banks and 120+ third-party apps are supported and there is an active consumer base of over 385 million users. UPI processes over 117 billion transactions annually.As the only provider of this future-proof cross-border solution for international merchants, PPRO removes the burden of cumbersome invoice and airway bill upload procedures, which in turn combats the high failure rate of OPGSP regulatory frameworks. In terms of the UX and conversion rates, the native solution will be the same as the domestic solution.  And as PPRO manages the cross-border payment processing there are no local requirements for partners.This is the full list of apps that UPI transactions can be paid with https://www.npci.org.in/what-we-do/upi/3rd-party-apps .  PhonePE , BHIM and GooglePay are certified for cross-border transactions.These three apps make up 90% of the UPI consumer base.

Integrate UPI and allow consumers to pay through their UPI app by scanning a QR code and completing the payment both online and in-store.

Payment Method Properties

Available country codesGlobal
Processing (Presentation) currenciesUSD for now
GBP , EUR, INR in pipeline
Settlement currenciesUSD
Consumer currenciesINR
Channel member tagupi for E-Commerce transactions
upiinstore for In-Store transactions
Scheme name in the settlement fileUPI
Minimum transaction amountINR 1
Maximum transaction amountINR 100000
Session timeout30 Minutes (one time payment)
RefundFull
Partial
Multiple partial
Refund Validity180 days from date of transaction
ChargebackYes
Integration TypeAsynchronous
SandboxNot Available from UPI
Mobile SupportMobile responsive

UPI Integrations

PPRO Offers UPI integrations across In-Store, E-Commerce and M-Commerce channel. Overview is as follows:

Flow/Payment MethodExample scenariosPPRO status
UPI QR
(In-store)
This payment flow provides the user experience for in store shopping. The consumer scans the QR code generated in-store by the merchant to make the payment.Ready
UPI QR
(E-commerce : Scan and Pay)
This payment flow provides the user experience for online shopping. The consumer scans the QR code generated online by the merchant to make the payment.Ready
UPI Intent
(M-commerce)
This payment flow provides the user experience for online shopping. At the PPRO hosted payment page, the consumer selects their preferred UPI application (embedded deep link), triggering their UPI application directly on their mobile device to complete the payment.To be launched soon

Customer Journey across each is elaborated in below links:

In-Store: QR Code

E-Commerce : Scan QR and Pay