GrabPay Malaysia is a secure and convenient mobile wallet built into the Grab app, allowing users to make cashless payments for rides, food delivery, in-store purchases, and more. Learn more about Grabpay - Malaysia.

Payment method properties


Markets (consumer)	`MY`
Processing currencies	`MYR`
Consumer currencies	`MYR`
Settlement currencies	`USD`
Authentication methods	`REDIRECT`
Authentication timeout	3 Hours
Minimum payment amount	MYR 1.00
Maximum payment amount	MYR 1500
Payment instrument	`PASSTHROUGH_WALLET`
Recurring payments	No
Separate captures	No
Refund	Full - Partial - Multiple
Refund validity	90 days Note: Merchant must have sufficient unsettled wallet balance for refund to succeed. If refund fails, try again after more purchases are made.
Disputes
Sandbox availability	PPRO mock processor

Make an GrabPay Malaysia a payment

GrabPay payments follow our standardised REDIRECT payment flow. We recommend including all relevant settings for any authentication methods you support.

To create a GrabPay payment, you'll need to provide the following data at minimum when calling our payment charges API:

Field	Description
paymentMethod	`GRABPAYMY`
amount.value	The amount to be paid in the smallest units of the currency used.
amount.currency	`MYR`
consumer.country	The country where the consumer is shopping.
consumer.email	The RFC-compliant email address of the account holder
consumer.phone	Valid international phone number of the account holder
authenticationSettings: REDIRECT settings.returnUrl	Add the url where the consumer should be redirected to after they complete the payment. Required for the `REDIRECT` payment flow.

Request

POST /v1/payment-charges

{
    "paymentMethod": "GRABPAYMY",
    "amount": {
        "value": 100,
        "currency": "MYR"
    },
    "consumer": {
        "country": "MY",
        "email" : "[email protected]",
        "phone": "+4911123523524"
    },
    "authenticationSettings": [
        {
            "type": "REDIRECT",
            "settings": {
                "returnUrl": "https://www.ppro.com/"
            }
        }
    ]
}

Response

You'll receive our standard payment charge response with the available authentication methods:

{
    "id": "charge_q41fLQdRKjaIlPoUuUXLH",
    "paymentMethod": "GRABPAYMY",
    "paymentMedium": "ECOMMERCE",
    "scheduleType": "UNSCHEDULED",
    "instrumentId": "instr_Dh6k2ZkDXsele2sRjflto",
    "currency": "MYR",
    "country": "MY",
    "status": "AUTHENTICATION_PENDING",
    "consumer": {
        "email": "[email protected]",
        "phone": "+4911123523524",
        "country": "MY"
    },
    "authenticationMethods": [
        {
            "details": {
                "requestUrl": "https://redirection-target.ppro.com",
                "requestMethod": "GET"
            },
            "type": "REDIRECT"
        }
    ],
    "authorizations": [
        {
            "id": "authz_ErTdN5jkDKyJsDEGPO3IN",
            "amount": 100,
            "status": "AUTHENTICATION_PENDING",
            "createdAt": "2025-07-29T13:16:56.066Z",
            "updatedAt": "2025-07-29T13:16:56.066Z"
        }
    ],
    "captures": [],
    "refunds": [],
    "voids": [],
    "createdAt": "2025-07-29T13:16:54.787Z",
    "updatedAt": "2025-07-29T13:16:56.066Z",
    "_links": {
        "authorizations": {
            "href": "/v1/payment-charges/charge_q41fLQdRKjaIlPoUuUXLH/authorizations"
        },
        "captures": {
            "href": "/v1/payment-charges/charge_q41fLQdRKjaIlPoUuUXLH/captures"
        },
        "refunds": {
            "href": "/v1/payment-charges/charge_q41fLQdRKjaIlPoUuUXLH/refunds"
        },
        "voids": {
            "href": "/v1/payment-charges/charge_q41fLQdRKjaIlPoUuUXLH/voids"
        }
    }
}

Pick the desired authentication method

REDIRECT

Redirect your consumer to the returned $.authenticationMethods[?(@.type == "REDIRECT")].details.requestUrl.
For example, with the value of https://redirection-target.ppro.com/ using the returned $.authenticationMethods[?(@.type == "REDIRECT")].details.requestMethod HTTP method.
The consumer will be presented with the reference number and instructions to complete the payment.

Handling the payment result

REDIRECT

After the consumer completes the payment, they are redirected to the returnUrl specified in the payment charge creation request.
Upon redirect back to your site, retrieve the latest payment status by performing a GET /v1/payment-charges/{paymentChargeId}. Use the returned status field to determine and display the final payment outcome to the consumer.
Additionally, webhooks are triggered to notify you of the payment result. This ensures you receive the outcome even if the consumer closes their browser or fails to return to your website.

Payment instrument

A PASSTHROUGH_WALLET instrument will be created for GrabPay Malaysia, with no additional data provided.

Request

GET /v1/payment-instruments/{instrument-id}

Response

{
    "id": "instr_Dh6k2ZkDXsele2sRjflto",
    "type": "PASSTHROUGH_WALLET"
}