Satispay

Satispay, with 3.5 million users and a 50% YoY growth rate, leads the mobile payments market in Italy. The app offers a variety of digital payment services, including e-commerce, in-store transactions, peer-to-peer payments, and additional features like mobile top-ups, fines, tax payments, donations, and savings. Learn more about Satispay.

Payment method properties

MarketsIT
Processing currenciesEUR
Consumer currenciesEUR
Settlement currenciesEUR
Authentication methodsREDIRECT SCAN_CODE
Authentication timeout
Minimum payment amount0.01 EUR
Maximum payment amount99,999.99 EUR
Payment instrument
Recurring paymentsNo
Separate capturesNo
RefundFull - Partial - Multiple
Refund validity90 days
DisputesNo
Sandbox availabilityPPRO mock processor

Make a Satispay payment

Satispay payments follow our standardized REDIRECT and SCAN_CODE payment flows. Enabling you to offer a seamless desktop or in-store QR code to mobile handoff experience. We recommend including all relevant settings for any authentication methods you support.

To create a Satispay payment, you'll need to provide the following data at minimum when calling our payment charges API:

FieldDescription
paymentMethodSATISPAY
amount.valueThe amount to be paid in the smallest units of the currency used.
amount.currencyEUR
consumer.countryThe country where the consumer is shopping.
authenticationSettings: REDIRECT
settings.returnUrl
Add the URL where the consumer should be redirected after they complete the payment. Required for the REDIRECT flow.
authenticationSettings: SCAN_CODE
settings.scanBy
Specify the expiration time for the QR Code. Required for the SCAN_CODE flow.

Request

POST /v1/payment-charges

{
  "paymentMethod": "SATISPAY",
  "amount": {
    "value": 1000,
    "currency": "EUR"
  },
  "consumer": {
    "name": "John Smith",
    "country": "IT"
  },
  "authenticationSettings": [
    {
      "type": "REDIRECT",
      "settings": {
        "returnUrl": "https://www.webshop.com/order-results-page"
      }
    },
    {
      "type": "SCAN_CODE",
      "settings": {
        "scanBy": "2025-03-26T20:24:27Z"
      }
    }
  ]
}

Response

You'll receive our standard payment charge response with the available authentication methods:

{
  "id": "charge_Y3JVzvEaJpvG53xd2R2Zt",
  "paymentMethod": "SATISPAY",
  "paymentMedium": "ECOMMERCE",
  "scheduleType": "UNSCHEDULED",
  "instrumentId": "instr_Asu0ig2PXXZSiNrhY44A5",
  "currency": "EUR",
  "country": "IT",
  "status": "AUTHENTICATION_PENDING",
  "consumer": {
    "country": "IT"
  },
  "authenticationMethods": [
    {
      "details": {
        "codeType": "QR",
        "codeImage": "https://qr.ppro.com/payment/charge_Y3JVzvEaJpvG53xd2R2Zt/qr.png",
        "codePayload": "charge_Y3JVzvEaJpvG53xd2R2Zt",
        "codeDocument": "cdn.ppro.com/document.html?charge=charge_Y3JVzvEaJpvG53xd2R2Zt",
        "scanBy": "2025-06-22T11:09:22.937Z"
      },
      "type": "SCAN_CODE"
    },
    {
      "details": {
        "requestUrl": "https://redirection-target.ppro.com",
        "requestMethod": "GET"
      },
      "type": "REDIRECT"
    }
  ],
  "authorizations": [
    {
      "id": "authz_aPobet0FNZNU1bYqfexFd",
      "amount": 1000,
      "status": "AUTHENTICATION_PENDING",
      "createdAt": "2025-06-21T08:34:20.766Z",
      "updatedAt": "2025-06-21T08:34:20.766Z"
    }
  ],
  "captures": [],
  "refunds": [],
  "voids": [],
  "createdAt": "2025-06-21T08:34:20.114Z",
  "updatedAt": "2025-06-21T08:34:20.766Z",
  "_links": {
    "authorizations": {
      "href": "/v1/payment-charges/charge_Y3JVzvEaJpvG53xd2R2Zt/authorizations"
    },
    "captures": {
      "href": "/v1/payment-charges/charge_Y3JVzvEaJpvG53xd2R2Zt/captures"
    },
    "refunds": {
      "href": "/v1/payment-charges/charge_Y3JVzvEaJpvG53xd2R2Zt/refunds"
    },
    "voids": {
      "href": "/v1/payment-charges/charge_Y3JVzvEaJpvG53xd2R2Zt/voids"
    }
  }
}

Pick the desired authentication method

REDIRECT

  1. Redirect your consumer to the returned $.authenticationMethods[?(@.type == "REDIRECT")].details.requestUrl.
    For example, with the value of https://redirection-target.ppro.com/ using the returned $.authenticationMethods[?(@.type == "REDIRECT")].details.requestMethod HTTP method.
  2. The consumer will be presented with the reference number and instructions to complete the payment.

SCAN_CODE

  1. Render the code using one of the techniques available.
  2. The consumer will scan the code to complete the payment.

Handling the payment result

REDIRECT

  1. After the consumer completes the payment, they are redirected to the returnUrl specified in the payment charge creation request.
  2. Upon redirect back to your site, retrieve the latest payment status by performing a GET /v1/payment-charges/{paymentChargeId}. Use the returned status field to determine and display the final payment outcome to the consumer.
  3. Additionally, webhooks are triggered to notify you of the payment result. This ensures you receive the outcome even if the consumer closes their browser or fails to return to your website.

SCAN_CODE

  1. You'll be notified of the payment outcome via Webhook.
  2. You can check the payment status at any time by making a GET /v1/payment-charges/{paymentChargeId}.
  3. Use the Status that you received to display the payment outcome to the consumer.

Payment instrument

A PASSTHROUGH_WALLET instrument will be created for Satispay, with no additional data provided.

Request

GET /v1/payment-instruments/{instrument-id}

Response

{
    "id": "instr_Asu0ig2PXXZSiNrhY44A5",
    "type": "PASSTHROUGH_WALLET"
}