TWINT

TWINT is a popular mobile wallet supported by the main banks in Switzerland. Users can link their bank account or debit/credit cards with the TWINT app and pay at participating online and offline merchants. Learn more about TWINT.

Payment method properties

MarketsCH
Processing currenciesCHF
Consumer currenciesCHF
Settlement currenciesCHF
Authentication methodsREDIRECT SCAN_CODE
Minimum payment amount0.01 CHF
Maximum payment amount5,000.00 CHF (can vary by bank)
Payment instrumentPASSTHROUGH_WALLET
Recurring paymentsYes
Separate capturesNo
RefundFull - Partial - Multiple
Refund validity6 months
DisputesYes
Sandbox availabilityPPRO mock processor

Make a TWINT payment

TWINT is available through our standardized REDIRECT and SCAN_CODE flows. Enabling you to offer a seamless desktop or in-store QR code to mobile handoff experience.

To make a TWINT payment, you'll need to provide the following data at minimum when calling our /v1/payment-charges API:

Data FieldDescription
paymentMethodTWINT
amount.valueThe amount to be paid in the smallest units of the currency used.
amount.currencyCHF
consumer.nameFull name of the consumer.
consumer.countryThe country where the consumer is shopping.
authenticationSettings: REDIRECT
settings.returnUrl
Add the url where the consumer should be redirected to after they complete the payment. Required for the REDIRECT payment flow.

Request

POST /v1/payment-charges

{
  "paymentMethod": "TWINT",
  "amount": {
    "value": 1000,
    "currency": "CHF"
  },
  "consumer": {
    "name": "John Smith",
    "country": "CH"
  },
  "authenticationSettings": [
    {
      "type": "REDIRECT",
      "settings": {
        "returnUrl": "https://www.webshop.com/order-results-page"
      }
    },
    {
      "type": "SCAN_CODE"
    }
  ]
}

Response

You'll receive our standard payment charge response (see potential responses in the API Reference) with the available authentication methods.

{
  "id": "charge_X0O78tadFHrZCbGhkycPk",
  "status": "AUTHENTICATION_PENDING",
  
  // ...
  
  "authenticationMethods": [
    {
      "type": "REDIRECT",
      "details": {
        "requestUrl": "https://redirection-target.ppro.com",
        "requestMethod": "GET"
      }
    },
    {
      "type": "SCAN_CODE",
      "details": {
        "codePayload": "twint://open/paymentrequest?amount=1000&currency=CHF&from=QR",
        "codeImage": "https://qr.ppro.com/image.png?payload=aWQ9YWJjJmFtb3Vuk9VVNEJmZyb209UVI",
        "codeDocument": "cdn.ppro.com//linktocodedocument",
        "scanBy": "2025-03-26T20:24:27Z",
        "codeType": "QR"
      }
    }
  ]
}

Pick the desired authentication method

REDIRECT

  1. Redirect your consumer to the returned $.authenticationMethods[?(@.type == "REDIRECT")].details.requestUrl.
    For example, with the value of https://redirection-target.ppro.com/ using the returned $.authenticationMethods[?(@.type == "REDIRECT")].details.requestMethod HTTP method.
  2. The consumer will finalize the payment process on the redirected page.

SCAN_CODE

  1. Render the QR code using one of the techniques available.
  2. The consumer will scan the QR code to complete the payment.

Handling the payment result

REDIRECT

  1. Once the consumer has confirmed the payment, they are redirected to the returnUrl provided in the initial payment charge creation request.
  2. After the consumer is redirected back to your site, check the payment status by making a GET /v1/payment-charges/{paymentChargeId}. Use the Status that you received to display the payment outcome to the consumer.
  3. Webhooks are also sent to inform you of the payment outcome. If the shopper closes the browser and doesn't return to your website, you can rely on webhooks to receive the payment result.

SCAN_CODE

  1. Check the payment status by making a GET /v1/payment-charges/{paymentChargeId}. Use the Status that you received to display the payment outcome to the consumer.
  2. Webhooks are also sent to inform you of the payment outcome.

Payment instrument

A PASSTHROUGH_WALLET instrument will be created for TWINT, with no additional data provided.

Request

GET /v1/payment-instruments/{instrument-id}

Response

{
    "id": "instr_5ChenWBwW8xARvJ3GccAx",
    "type": "PASSTHROUGH_WALLET"
}