Access

To get access to the PPRO Dashboard, contact your account manager. We set up your first admin user, who can then add other users in the Dashboard. You can also manage access through single sign-on (SSO).

First-time access

1. Check your invite email
   Check your inbox for an invitation from [email protected]. This email contains a link to the PPRO Dashboard dashboard.ppro.com and a temporary password. Temporary password expires after 7 days.
2. Sign in to the Dashboard
   Sign in to the PPRO Dashboard using your email address and temporary password.
3. Change your password
   You'll be prompted to create a new password to ensure the security of your account.
4. Enter the one-time email password
   Check your inbox for an email with "Your verification code" from [email protected]. You'll receive a 6-digit code to verify your identity that is valid for 3 minutes.
5. Set up an authenticator app
   You'll be prompted to set up an authenticator app for MFA to ensure the security of your account.

Who can create users

Only PPRO can create admin users. If you need a new admin, or a change to an existing one, contact your account manager. Admins can add and manage all other users themselves (see User management).

Log in with multi-factor authentication (MFA)

1. Navigate to dashboard.ppro.com.
2. Enter the email address and password.
3. Open your authenticator app.
4. Enter the current 6-digit code displayed in the application.
5. Click "Sign in".

The system verifies the code and grants access to the PPRO Dashboard.

Log in with single sign-on (SSO)

1. Navigate to dashboard.ppro.com.
2. Enter the email address under "Corporate email".
3. Click "Sign in".

The SSO provider verifies your identity and grants access to the PPRO Dashboard.

Forgotten/Reset password

If you've forgotten or want to change your password, use the 'Forgot your password?' link of the sign in page.

1. Forgot your password
   Enter your email address after selecting the 'Forgot your password?' link on the PPRO Dashboard sign in page.
2. Check your verification code email
   Check your inbox for a verification code from [email protected]. This email contains a link to the PPRO Dashboard and a 6 digit verification code.
3. Reset your password
   Enter the verification code and a new password.
4. Sign in to the Dashboard
   Sign in to the PPRO Dashboard using your email address and new password.

Disabled account

For security, we disable accounts that haven't signed in for 90 days. We'll email you 30 days and 7 days before that happens, so sign in before then to keep your access.

If your account has been disabled, ask your admin to enable it. If you're the admin, contact your account manager, as only PPRO can enable admin accounts.