DOKU is one of Indonesia’s leading digital payment platforms, offering secure and easy solutions for online payments, e-wallet services, and payment gateways. Founded in 2007, DOKU enables millions of users and businesses to send, receive, and manage payments seamlessly across various channels, supporting Indonesia’s growing cashless economy. Learn more about DOKU.

Payment method properties


Markets (consumer)	`ID`
Processing currencies	`IDR`
Consumer currencies	`IDR`
Settlement currencies	`USD`
Authentication methods	`REDIRECT`
Authentication timeout	1 Hour
Minimum payment amount	IDR 10,000
Maximum payment amount	For non-KYC users: IDR 2,000,000 For KYC users: IDR 10,000,000
Payment instrument	`PASSTHROUGH_WALLET`
Recurring payments	No
Separate captures	No
Refund	No
Refund validity	N/A
Disputes	No
Sandbox availability	PPRO mock processor

Make a DOKU payment

DOKU payments follow our standardized REDIRECT payment flow. Enabling you to offer a seamless desktop experience. We recommend including all relevant settings for any authentication methods you support.

To create a DOKU payment, you'll need to provide the following data at minimum when calling our payment charges API:

Field	Description
paymentMethod	`DOKU`
amount.value	The amount to be paid in the smallest units of the currency used.
amount.currency	`IDR`
consumer.name	Full name of the consumer.
consumer.country	The country where the consumer is shopping.
consumer.email	The consumer’s email address
consumer.phone	The consumer phone number.
order.shippingAddress.street	Street name, house number and other details such as apartment number or door number
order.shippingAddress.postalCode	The address postal code.
order.shippingAddress.city	The address city.
order.shippingAddress.country	The address region.
order.orderItems.name	The order item name.
order.orderItems.quantity	The order item quantity.
order.orderItems.amount	The amount to pay for each individual item in the payment charge currency's smallest unit.
authenticationSettings: REDIRECT settings.returnUrl	Add the URL where the consumer should be redirected after they complete the payment. Required for the `REDIRECT` flow.

Request

POST /v1/payment-charges

{
    "paymentMethod": "DOKU",
    "amount": {
        "value": 100,
        "currency": "IDR"
    },
    "consumer": {
        "name": "John Smith",
        "country": "ID",
        "email": "[email protected]",
        "phone": "123456789"
    },
    "order": {
        "shippingAddress": {
            "street": "Hellersbergstraße 14",
            "postalCode": "41460",
            "city": "Berlin",
            "country": "AU"
        },
        "orderItems": [
            {
                "name": "Product Name 1",
                "quantity": 1,
                "amount": 100
            }
        ]
    },
    "authenticationSettings": [
        {
            "type": "REDIRECT",
            "settings": {
                "returnUrl": "https://www.ppro.com/"
            }
        }
    ]
}

Response

You'll receive our standard payment charge response with the available authentication methods:

{
    "id": "charge_cIXBdKaJtvMPVhnN9247r",
    "paymentMethod": "DOKU",
    "paymentMedium": "ECOMMERCE",
    "scheduleType": "UNSCHEDULED",
    "instrumentId": "instr_rSLOALeSSRlDGM7z3uxMF",
    "currency": "IDR",
    "country": "ID",
    "paymentDescriptor": "Payment Descriptor",
    "status": "AUTHENTICATION_PENDING",
    "consumer": {
        "name": "John Smith",
        "email": "[email protected]",
        "phone": "123456789",
        "country": "ID",
        "billingAddress": {
            "firstName": "John",
            "lastName": "Smith",
            "phoneNumber": "01522113356",
            "street": "Hellersbergstraße 14",
            "postalCode": "41460",
            "city": "Berlin",
            "region": "Berlin",
            "country": "AU"
        }
    },
    "order": {
        "orderItems": [
            {
                "name": "Product Name 1",
                "quantity": 1,
                "amount": 100
            }
        ],
        "shippingAddress": {
            "firstName": "John",
            "lastName": "Smith",
            "phoneNumber": "01522113356",
            "street": "Hellersbergstraße 14",
            "postalCode": "41460",
            "city": "Berlin",
            "region": "Berlin",
            "country": "AU"
        },
        "industryData": []
    },
    "authenticationMethods": [
        {
            "details": {
                "requestUrl": "https://authman.qa.lp-pl.ppro.com/v0/pages/form-post?redirection_token=eyJhbGciOiJIUzUxMiJ9.eyJzZXNzaW9uIjp7InIiOiJjaGFyZ2VfY0lYQmRLYUp0dk1QVmhuTjkyNDdyIn19.dNPlOks78N-3B7zqjuRXPkvZ3GDk87oBUtkKQKhTDQHEUeMT-wgfarIeF5p7t3c_zYxzqVqzKnjiQAuV_DK9aQ",
                "requestMethod": "POST"
            },
            "type": "REDIRECT"
        }
    ],
    "authorizations": [
        {
            "id": "authz_dBspwpkHGGllW2I4K1af1",
            "amount": 100,
            "status": "AUTHENTICATION_PENDING",
            "merchantPaymentChargeReference": "order-id",
            "internalData": {
                "processorAuthorizationContext": {
                    "sessionPayload": "MALLID=8912&CHAINMERCHANT=NA&AMOUNT=1.00&PURCHASEAMOUNT=1.00&TRANSIDMERCHANT=160000466105&WORDS=8160ea29a6322586a62930b6adaeb4514090de80&REQUESTDATETIME=20250804140804&CURRENCY=360&PURCHASECURRENCY=360&SESSIONID=charge_cIXBdKaJtvMPVhnN9247r&NAME=John%20Smith&EMAIL=johnsmith%40example.com&BASKET=Product%20Name%201%2C100%2C1%2C0&SHIPPING_ADDRESS=Hellersbergstra%C3%9Fe%2014&SHIPPING_CITY=Berlin&SHIPPING_COUNTRY=AU&SHIPPING_ZIPCODE=41460&MOBILEPHONE=123456789",
                    ".initiatedTimestamp": "2025-08-04T07:34:32.043Z",
                    "forwardUrl": "https://staging.doku.com/Suite/Receive",
                    "returnUrl": "https://www.ppro.com/",
                    "paymentChannel": "undefined",
                    "instrument.id": "instr_rSLOALeSSRlDGM7z3uxMF",
                    "failureUrl": "https://www.ppro.com/?isFailure=true"
                },
                "paymentOperationNumber": 160000466105,
                "paymentOperationShortCode": "700DL9I"
            },
            "createdAt": "2025-08-04T07:34:32.148Z",
            "updatedAt": "2025-08-04T07:34:32.148Z"
        }
    ],
    "captures": [],
    "refunds": [],
    "voids": [],
    "createdAt": "2025-08-04T07:34:31.559Z",
    "updatedAt": "2025-08-04T07:34:32.148Z",
    "internalData": {
        "processorAuthorizationContext": {
            "sessionPayload": "MALLID=8912&CHAINMERCHANT=NA&AMOUNT=1.00&PURCHASEAMOUNT=1.00&TRANSIDMERCHANT=160000466105&WORDS=8160ea29a6322586a62930b6adaeb4514090de80&REQUESTDATETIME=20250804140804&CURRENCY=360&PURCHASECURRENCY=360&SESSIONID=charge_cIXBdKaJtvMPVhnN9247r&NAME=John%20Smith&EMAIL=johnsmith%40example.com&BASKET=Product%20Name%201%2C100%2C1%2C0&SHIPPING_ADDRESS=Hellersbergstra%C3%9Fe%2014&SHIPPING_CITY=Berlin&SHIPPING_COUNTRY=AU&SHIPPING_ZIPCODE=41460&MOBILEPHONE=123456789",
            ".initiatedTimestamp": "2025-08-04T07:34:32.043Z",
            "forwardUrl": "https://staging.doku.com/Suite/Receive",
            "returnUrl": "https://www.ppro.com/",
            "paymentChannel": "undefined",
            "instrument.id": "instr_rSLOALeSSRlDGM7z3uxMF",
            "failureUrl": "https://www.ppro.com/?isFailure=true"
        },
        "paymentOperationNumber": 160000466105,
        "paymentOperationShortCode": "700DL9I",
        "merchantId": "test-merchant",
        "autoCapture": false
    },
    "simpleApiPassthrough": {
        "specout": {
            "paymentChannel": "undefined",
            ".initiatedTimestamp": "2025-08-04T07:34:32.043Z"
        },
        "transientout": {}
    },
    "simpleApiPassthroughOut": {
        "specout": {
            "paymentChannel": "undefined",
            ".initiatedTimestamp": "2025-08-04T07:34:32.043Z"
        },
        "transientout": {}
    },
    "_links": {
        "authorizations": {
            "href": "/v1/payment-charges/charge_cIXBdKaJtvMPVhnN9247r/authorizations"
        },
        "captures": {
            "href": "/v1/payment-charges/charge_cIXBdKaJtvMPVhnN9247r/captures"
        },
        "refunds": {
            "href": "/v1/payment-charges/charge_cIXBdKaJtvMPVhnN9247r/refunds"
        },
        "voids": {
            "href": "/v1/payment-charges/charge_cIXBdKaJtvMPVhnN9247r/voids"
        }
    }
}

Pick the desired authentication method

REDIRECT

Redirect your consumer to the returned $.authenticationMethods[?(@.type == "REDIRECT")].details.requestUrl.
For example, with the value of https://redirection-target.ppro.com/ using the returned $.authenticationMethods[?(@.type == "REDIRECT")].details.requestMethod HTTP method.
The consumer will be presented with the reference number and instructions to complete the payment.

Handling the payment result

REDIRECT

After the consumer completes the payment, they are redirected to the returnUrl specified in the payment charge creation request.
Upon redirect back to your site, retrieve the latest payment status by performing a GET /v1/payment-charges/{paymentChargeId}. Use the returned status field to determine and display the final payment outcome to the consumer.
Additionally, webhooks are triggered to notify you of the payment result. This ensures you receive the outcome even if the consumer closes their browser or fails to return to your website.

Payment instrument

A PASSTHROUGH_WALLET instrument will be created for DOKU, with no additional data provided.

Request

GET /v1/payment-instruments/{instrument-id}

Response

{
    "id": "instr_vlhrwkPclBlrhf8gnANVh",
    "internalData": {
        "merchantId": "test-merchant"
    },
    "type": "PASSTHROUGH_WALLET"
}