Maybank Indonesia is a subsidiary of Maybank Group, one of Southeast Asia’s largest banking groups headquartered in Malaysia. Established in 1959, Maybank Indonesia provides a full spectrum of financial services including retail banking, corporate banking, Sharia-compliant banking, and digital banking solutions. Through its extensive branch network, ATMs, and digital platforms, the bank offers convenient, cashless, and secure banking services. Maybank Indonesia is committed to supporting financial inclusion, modern banking experiences, and economic development in Indonesia.[Learn more about MayBank](https://www.ppro.com/payment-methods/doku/b.

Payment method properties


Markets (consumer)	`ID`
Processing currencies	`IDR`
Consumer currencies	`IDR`
Authentication methods	`REDIRECT`
Authentication timeout	6 hours
Minimum payment amount	IDR 10,000.00
Maximum payment amount	For non-KYC users: IDR 2,000,000.00 For KYC users: IDR 10,000,000.00
Payment instrument	`PASSTHROUGH_WALLET`
Recurring payments	No
Separate captures	No
Refund	No
Refund validity	N/A
Disputes	No
Settlement risk	No

Make a MayBank payment

MayBank payments follow our standardized REDIRECT payment flow. Enabling you to offer a seamless desktop experience. We recommend including all relevant settings for any authentication methods you support.

To create a MayBank payment, you'll need to provide the following data at minimum when calling our payment charges API:

Field	Description
paymentMethod	`MAYBANK`
amount.value	The amount to be paid in the smallest units of the currency used.
amount.currency	`IDR`
consumer.name	Full name of the consumer.
consumer.country	The country where the consumer is shopping.
consumer.email	The consumer’s email address
consumer.phone	The consumer phone number.
order.shippingAddress.street	Street name, house number and other details such as apartment number or door number
order.shippingAddress.postalCode	The address postal code.
order.shippingAddress.city	The address city.
order.shippingAddress.country	The address region.
order.orderItems.name	The order item name.
order.orderItems.quantity	The order item quantity.
order.orderItems.amount	The amount to pay for each individual item in the payment charge currency's smallest unit.
authenticationSettings: REDIRECT settings.returnUrl	Add the URL where the consumer should be redirected after they complete the payment. Required for the `REDIRECT` flow.

Request

POST /v1/payment-charges

{
    "paymentMethod": "MAYBANK",
    "amount": {
        "value": 100,
        "currency": "IDR"
    },
    "consumer": {
        "name": "John Smith",
        "country": "ID",
        "email": "[email protected]",
        "phone": "123456789"
    },
    "order": {
        "shippingAddress": {
            "street": "Hellersbergstraße 14",
            "postalCode": "41460",
            "city": "Berlin",
            "country": "AU"
        },
        "orderItems": [
            {
                "name": "Product Name 1",
                "quantity": 1,
                "amount": 100
            }
        ]
    },
    "authenticationSettings": [
        {
            "type": "REDIRECT",
            "settings": {
                "returnUrl": "https://www.ppro.com/"
            }
        }
    ]
}

Response

You'll receive our standard payment charge response with the available authentication methods:

{
    "id": "charge_BdUZ8WL6nOZdI2VGaO8r4",
    "paymentMethod": "MAYBANK",
    "paymentMedium": "ECOMMERCE",
    "scheduleType": "UNSCHEDULED",
    "instrumentId": "instr_blvkeoCQFTjif6EuF0ZS2",
    "currency": "IDR",
    "country": "ID",
    "status": "AUTHENTICATION_PENDING",
    "consumer": {
        "name": "John Smith",
        "email": "[email protected]",
        "phone": "123456789",
        "country": "ID"
    },
    "order": {
        "orderItems": [
            {
                "name": "Product Name 1",
                "quantity": 1,
                "amount": 100
            }
        ],
        "shippingAddress": {
            "street": "Hellersbergstraße 14",
            "postalCode": "41460",
            "city": "Berlin",
            "country": "AU"
        },
        "industryData": []
    },
    "authenticationMethods": [
        {
            "details": {
                "requestUrl": "https://redirection-target.ppro.com",
                "requestMethod": "POST"
            },
            "type": "REDIRECT"
        }
    ],
    "authorizations": [
        {
            "id": "authz_rayPTHS3hSZ3awAqE21FQ",
            "amount": 100,
            "status": "AUTHENTICATION_PENDING",
            "createdAt": "2025-08-29T12:47:03.930Z",
            "updatedAt": "2025-08-29T12:47:03.930Z"
        }
    ],
    "captures": [],
    "refunds": [],
    "voids": [],
    "createdAt": "2025-08-29T12:47:03.680Z",
    "updatedAt": "2025-08-29T12:47:03.930Z",
    
    "_links": {
        "authorizations": {
            "href": "/v1/payment-charges/charge_BdUZ8WL6nOZdI2VGaO8r4/authorizations"
        },
        "captures": {
            "href": "/v1/payment-charges/charge_BdUZ8WL6nOZdI2VGaO8r4/captures"
        },
        "refunds": {
            "href": "/v1/payment-charges/charge_BdUZ8WL6nOZdI2VGaO8r4/refunds"
        },
        "voids": {
            "href": "/v1/payment-charges/charge_BdUZ8WL6nOZdI2VGaO8r4/voids"
        }
    }
}

Pick the desired authentication method

REDIRECT

Redirect your consumer to the returned $.authenticationMethods[?(@.type == "REDIRECT")].details.requestUrl.
For example, with the value of https://redirection-target.ppro.com/ using the returned $.authenticationMethods[?(@.type == "REDIRECT")].details.requestMethod HTTP method.
The consumer will be presented with the reference number and instructions to complete the payment.

Handling the payment result

REDIRECT

After the consumer completes the payment, they are redirected to the returnUrl specified in the payment charge creation request.
Upon redirect back to your site, retrieve the latest payment status by performing a GET /v1/payment-charges/{paymentChargeId}. Use the returned status field to determine and display the final payment outcome to the consumer.
Additionally, webhooks are triggered to notify you of the payment result. This ensures you receive the outcome even if the consumer closes their browser or fails to return to your website.

Payment instrument

A PASSTHROUGH_WALLET instrument will be created for MayBank, with no additional data provided.

Request

GET /v1/payment-instruments/{instrument-id}

Response

{
    "id": "charge_BdUZ8WL6nOZdI2VGaO8r4",
    "type": "PASSTHROUGH_WALLET"
}