Maybank

Maybank Indonesia is a subsidiary of Maybank Group, one of Southeast Asia’s largest banking groups headquartered in Malaysia. Established in 1959, Maybank Indonesia provides a full spectrum of financial services including retail banking, corporate banking, Sharia-compliant banking, and digital banking solutions. Through its extensive branch network, ATMs, and digital platforms, the bank offers convenient, cashless, and secure banking services. Maybank Indonesia is committed to supporting financial inclusion, modern banking experiences, and economic development in Indonesia.

Payment method properties

Markets (consumer)ID
Processing currenciesIDR
Consumer currenciesIDR
Authentication methodsREDIRECT
Authentication timeout6 hours
Minimum payment amountIDR 10,000.00
Maximum payment amountFor non-KYC users: IDR 2,000,000.00 For KYC users: IDR 10,000,000.00
Payment instrumentPASSTHROUGH_WALLET
Recurring paymentsNo
Separate capturesNo
RefundNo
Refund validityN/A
DisputesNo
Settlement riskNo

Make a MayBank payment

MayBank payments follow our standardized REDIRECT payment flow. Enabling you to offer a seamless desktop experience. We recommend including all relevant settings for any authentication methods you support.

To create a MayBank payment, you'll need to provide the following data at minimum when calling our payment charges endpoint:

FieldDescription
paymentMethodMAYBANK
amount.valueThe amount to be paid in the smallest units of the currency used.
amount.currencyIDR
consumer.nameFull name of the consumer.
consumer.countryThe country of residence of the consumer.
consumer.emailThe consumer’s email address
consumer.phoneThe consumer phone number.
order.shippingAddress.streetThe street name and number of the address.
order.shippingAddress.postalCodeThe address postal code.
order.shippingAddress.cityThe address city.
order.shippingAddress.countryThe address region.
order.orderItems.nameThe order item name.
order.orderItems.quantityThe order item quantity.
order.orderItems.amountThe amount to pay for each individual item in the payment charge currency's smallest unit.
authenticationSettings: REDIRECT settings.returnUrlSpecify the URL to which the consumer should be redirected after completing the payment. This is required for the REDIRECT payment flow.

Request

POST /v1/payment-charges

{
    "paymentMethod": "MAYBANK",
    "amount": {
        "value": 1000000,
        "currency": "IDR"
    },
    "consumer": {
        "name": "John Smith",
        "country": "ID",
        "email": "[email protected]",
        "phone": "123456789"
    },
    "order": {
        "shippingAddress": {
            "street": "Jl. Jendral Sudirman No. 45",
            "postalCode": "12190",
            "city": "Jakarta Selatan",
            "country": "ID"
        },
        "orderItems": [
            {
                "name": "Product Name 1",
                "quantity": 1,
                "amount": 1000000
            }
        ]
    },
    "authenticationSettings": [
        {
            "type": "REDIRECT",
            "settings": {
                "returnUrl": "https://www.webshop.com/order-results-page"
            }
        }
    ]
}

Response

You'll receive our standard payment charge response with the available authentication methods:

{
    "id": "charge_BdUZ8WL6nOZdI2VGaO8r4",
    "paymentMethod": "MAYBANK",
    "paymentMedium": "ECOMMERCE",
    "scheduleType": "UNSCHEDULED",
    "instrumentId": "instr_blvkeoCQFTjif6EuF0ZS2",
    "currency": "IDR",
    "country": "ID",
    "status": "AUTHENTICATION_PENDING",
    "consumer": {
        "name": "John Smith",
        "email": "[email protected]",
        "phone": "123456789",
        "country": "ID"
    },
    "order": {
        "orderItems": [
            {
                "name": "Product Name 1",
                "quantity": 1,
                "amount": 1000000
            }
        ],
        "shippingAddress": {
            "street": "Jl. Jendral Sudirman No. 45",
            "postalCode": "12190",
            "city": "Jakarta Selatan",
            "country": "ID"
        },
        "industryData": []
    },
    "authenticationMethods": [
        {
            "details": {
                "requestUrl": "https://redirection-target.ppro.com",
                "requestMethod": "POST"
            },
            "type": "REDIRECT"
        }
    ],
    "authorizations": [
        {
            "id": "authz_rayPTHS3hSZ3awAqE21FQ",
            "amount": 1000000,
            "status": "AUTHENTICATION_PENDING",
            "createdAt": "2025-08-29T12:47:03.930Z",
            "updatedAt": "2025-08-29T12:47:03.930Z"
        }
    ],
    "captures": [],
    "refunds": [],
    "discards": [],
    "voids": [],
    "createdAt": "2025-08-29T12:47:03.680Z",
    "updatedAt": "2025-08-29T12:47:03.930Z",
    
    "_links": {
        "authorizations": {
            "href": "/v1/payment-charges/charge_BdUZ8WL6nOZdI2VGaO8r4/authorizations"
        },
        "captures": {
            "href": "/v1/payment-charges/charge_BdUZ8WL6nOZdI2VGaO8r4/captures"
        },
        "refunds": {
            "href": "/v1/payment-charges/charge_BdUZ8WL6nOZdI2VGaO8r4/refunds"
        },
        "discards": {
            "href": "/v1/payment-charges/charge_BdUZ8WL6nOZdI2VGaO8r4/discards"
        },
        "voids": {
            "href": "/v1/payment-charges/charge_BdUZ8WL6nOZdI2VGaO8r4/voids"
        }
    }
}

Pick the desired authentication method

REDIRECT

Redirect your consumer to the returned $.authenticationMethods[?(@.type == "REDIRECT")].details.requestUrl.
For example, with the value of https://redirection-target.ppro.com/ using the returned $.authenticationMethods[?(@.type == "REDIRECT")].details.requestMethod HTTP method.


Handling the payment result

REDIRECT

  1. After the consumer completes the payment, they are redirected to the returnUrl specified in the payment charge creation request.
  2. Upon redirect back to your site, retrieve the latest payment status by performing a GET /v1/payment-charges/{paymentChargeId}. Use the returned status field to determine and display the final payment outcome to the consumer.
  3. Additionally, webhooks are triggered to notify you of the payment result. This ensures you receive the outcome even if the consumer closes their browser or fails to return to your website.

Payment instrument

A PASSTHROUGH_WALLET instrument will be created for MayBank, with no additional data provided.

Request

GET /v1/payment-instruments/{instrument-id}

Response

{
    "id": "charge_BdUZ8WL6nOZdI2VGaO8r4",
    "type": "PASSTHROUGH_WALLET"
}

Sandbox testing


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