| Field | Type | Description |
|---|---|---|
numberOfElements | Integer | Total number of elements in the response. |
page | Integer | Current page number for this response. |
hasNext | Boolean | If it has a next page (true) or not (false). |
content | Array[Object] | Content to the respective request. |
content[].id | String | The id of the case. It reflects the same id from the original transaction on PPRO side. |
content[].receptionDate | String | Date in which a case became available to merchants at API in UTC. It is related to the filter: DateCriterion.RECEPTION_DATE. |
content[].responseDueDate | String | Maximum date in which the case response is accepted by the API: It is related to the filter: DateCriterion.RESPONSE_DUE_DATE. It is the reception date + N days in UTC. |
content[].responseDate | String | Date when merchant response was successfully submitted to the API. It is related to the filter: DateCriterion.RESPONSE_DATE. |
content[].chargebackAmount | Decimal | Chargeback amount for this Case. |
content[].reasonCode | String | Chargeback reason code coming from the acquirer side. |
content[].fraud | Boolean | It identifies if the chargeback is related to fraud based on scheme reason codes. |
content[].currency | String | Currency code of the transaction (ISO 4217). |
content[].lastUpdateDate | String | Last time the information was updated for the case at the API. It is related to the filter: DateCriterion.LAST_UPDATE_DATE. |
content[].status | String | Last status applied to the Case.Must be one of [ NEW, ACCEPTED, DISPUTED, AWAITING_RESOLUTION, EXPIRED, LOST, WON]. |
content[].merchant | Object | Merchant information related to the Case. |
content[].merchant.name | String | Name of the Merchant related to the Transaction on this Case. |
content[].merchant.transactionId | String | Transaction Id sent by merchant during processing. |
content[].submerchant | Object | Sub Merchant information related to the Case. |
content[].submerchant.name | String | Name of the Sub Merchant related to the Transaction on this Case. |
content[].transaction | Object | Transaction information related to the Case. |
content[].transaction.uuid | String | Unique Id of corresponding sale transaction on PPRO. |
content[].transaction.id | String | Id used in the used payment engine. |
content[].transaction.date | String | Date that transaction was processed in UTC. |
content[].transaction.cardNumber | String | Masked card number. |
content[].transaction.brand | String | Card Brand. |
content[].transaction.descriptor | String | Soft descriptor applied to the transaction. |
content[].transaction.amount | String | Transaction amount in cents. |
content[].statuses | Array[Object] | Case status history. |
content[].statuses[].status | String | The Case status after the specified date. Must be one of [ NEW, ACCEPTED, DISPUTED, AWAITING_RESOLUTION, EXPIRED, LOST, WON]. |
content[].statuses[].date | String | The date on which the Case received the status. |
Example
{
"content" : [ {
"id" : "8fbf8e08-f2e9-4a89-9b6a-63f60caa339f",
"receptionDate" : "2023-09-14T15:23:47.247829",
"responseDueDate" : "2023-10-01T15:23:47.247829",
"responseDate" : "2023-09-07T15:23:47.247829",
"chargebackAmount" : 10000,
"reasonCode" : "2189",
"fraud" : false,
"currency" : "BRL",
"lastUpdateDate" : "2023-09-17T15:23:47.247829",
"status" : "NEW",
"merchant" : {
"name" : "Example Merchant",
"transactionId" : "edd5327c-6db4-407d-8646-e182ad966b96"
},
"submerchant" : { },
"transaction" : {
"uuid" : "8fbf8e08-f2e9-4a89-9b6a-63f60caa339f",
"date" : "2023-08-23T15:23:47.247947",
"cardNumber" : "445512******3456",
"brand" : "Visa",
"descriptor" : "Product 0001",
"amount" : 10000.35
},
"statuses" : [ {
"status" : "NEW",
"date" : "2023-09-17T15:23:47.247829"
} ]
}, {
"id" : "f73be521-bd6d-43a6-a50c-11c954a4ccdf",
"receptionDate" : "2023-09-14T15:23:47.247829",
"responseDueDate" : "2023-10-01T15:23:47.247829",
"responseDate" : "2023-09-07T15:23:47.247829",
"chargebackAmount" : 10000,
"reasonCode" : "2189",
"fraud" : false,
"currency" : "BRL",
"lastUpdateDate" : "2023-09-17T15:23:47.247829",
"status" : "NEW",
"merchant" : {
"name" : "Example Merchant",
"transactionId" : "852b45d4-e3ac-4e2d-862c-e43edf00434c"
},
"submerchant" : { },
"transaction" : {
"uuid" : "f73be521-bd6d-43a6-a50c-11c954a4ccdf",
"date" : "2023-08-23T15:23:47.263887",
"cardNumber" : "445512******3456",
"brand" : "Visa",
"descriptor" : "Product 0001",
"amount" : 10000.35
},
"statuses" : [ {
"status" : "NEW",
"date" : "2023-09-17T15:23:47.247829"
} ]
}, {
"id" : "32a95ce8-4b9a-4c1b-98c1-3d7a96824678",
"receptionDate" : "2023-09-14T15:23:47.247829",
"responseDueDate" : "2023-10-01T15:23:47.247829",
"responseDate" : "2023-09-07T15:23:47.247829",
"chargebackAmount" : 10000,
"reasonCode" : "2189",
"fraud" : false,
"currency" : "BRL",
"lastUpdateDate" : "2023-09-17T15:23:47.247829",
"status" : "NEW",
"merchant" : {
"name" : "Example Merchant",
"transactionId" : "26ee9785-a359-4183-9fba-d94c3eeeb093"
},
"submerchant" : { },
"transaction" : {
"uuid" : "32a95ce8-4b9a-4c1b-98c1-3d7a96824678",
"date" : "2023-08-23T15:23:47.265398",
"cardNumber" : "445512******3456",
"brand" : "Visa",
"descriptor" : "Product 0001",
"amount" : 10000.35
},
"statuses" : [ {
"status" : "NEW",
"date" : "2023-09-17T15:23:47.247829"
} ]
} ],
"page" : 0,
"hasNext" : false,
"numberOfElements" : 20
}