Get Case Response

Field	Type	Description
`id`	String	The ID of the case.
`receptionDate`	String	Date on which a case became available to merchants at API in UTC. Related to the filter: `RECEPTION_DATE`
`responseDueDate`	String	Maximum date on which the case response is accepted by the API. Related to the filter: `RESPONSE_DUE_DATE`; calculated as `reception date + N days` in UTC
`responseDate`	String	Date on which the merchant response was successfully submitted to the API. Related to the filter: `RESPONSE_DATE`
`chargebackAmount`	Decimal	Amount for this case. Must be between `0.0` and `10,000,000,000`.
`reasonCode`	String	Reason code originating from the acquirer side.
`fraud`	Boolean	Determines whether the dispute is related to fraud based on scheme reason codes.
`currency`	String	Currency code of the transaction (ISO 4217). Size must be equal to `3`
`lastUpdateDate`	String	Last time the information was updated for the case in the API. Related to the filter: `LAST_UPDATE_DATE`
`status`	String	Last status applied to the case. Must be one of ld", "h-1": "Type", "h-2": "Description", "0-0": "`id`", "0-1": "String", "0-2": "The ID of the case.",
`merchant`	Object	Merchant information related to the case.
`merchant.name`	String	Name of the merchant related to the transaction on this case.
`merchant.transactionId`	String	Transaction ID sent by merchant during processing.
`submerchant`	Object	Sub merchant information related to the case
`submerchant.name`	String	Name of the sub-merchant related of the transaction on this case.
`transaction`	Object	Transaction information related to the case.
`transaction.uuid`	String	Unique ID of the corresponding sale transaction on PPRO. Will be deprecated soon and replaced with `transaction.id`
`transaction.id`	String	ID used in the payment engine.
`transaction.date`	String	Date on which the transaction was processed in UTC.
`transaction.cardNumber`	String	Masked card number, if applicable.
`transaction.brand`	String	Card brand, if applicable.
`transaction.descriptor`	String	Soft descriptor applied to the transaction.
`transaction.amount`	Decimal	Transaction amount for this case. Must be between `0.0` and `10,000,000,000`.
`statuses`	Arrayk:parame	Case status history.
`statuses[].status`	String	The case status after the specified date. Must be one of "h-1": "Type", "h-2": "Description", "0-0": "`id`", "0-1": "String", "0-2": "The ID of the case.", "1-0": "`
`statuses[].date`	String	The date on which the case received the status.

Example

{
  "id" : "909fb467-8212-4332-bb22-30758457ad6c",
  "receptionDate" : "2023-08-18T15:23:50.322335",
  "responseDueDate" : "2023-10-01T15:23:50.322335",
  "responseDate" : "2023-09-07T15:23:50.322335",
  "chargebackAmount" : 10000,
  "reasonCode" : "2189",
  "fraud" : false,
  "currency" : "BRL",
  "lastUpdateDate" : "2023-09-17T15:23:50.322335",
  "status" : "NEW",
  "merchant" : {
    "name" : "Example Merchant",
    "transactionId" : "5fd9e952-971f-4e2d-9313-dbf1c0f9cf51"
  },
  "submerchant" : { },
  "transaction" : {
    "uuid" : "1beaf092-2e36-43b8-b442-0682d46c57e6",
    "date" : "2023-08-23T15:23:50.322449",
    "cardNumber" : "445512******3456",
    "brand" : "Visa",
    "descriptor" : "Product 0001",
    "amount" : 10000.35
  },
  "statuses" : [ {
    "status" : "NEW",
    "date" : "2023-09-17T15:23:50.322335"
  } ]
}