Create Case Response

Field	Type	Description
`id`	String	The id of the case. It reflects the same id from the original transaction on PPRO side.
`receptionDate`	String	Date in which a case became available to merchants at API in UTC. It is related to the filter: `DateCriterion.RECEPTION_DATE`.
`responseDueDate`	String	Maximum date in which the case response is accepted by the API: It is related to the filter: `DateCriterion.RESPONSE_DUE_DATE`. It is the `reception date + N days in UTC`.
`responseDate`	String	Date when merchant response was successfully submitted to the API. It is related to the filter: `DateCriterion.RESPONSE_DATE`.
`chargebackAmount`	Decimal	Chargeback amount for this `Case`. Must be at least 0.0. Must be at most 10000000000.
`reasonCode`	String	Chargeback reason code coming from the acquirer side.
`fraud`	Boolean	It identifies if chargeback is related to fraud based on scheme reason codes.
`currency`	String	Currency code of the transaction (ISO 4217). Size must be equal to 3.
`lastUpdateDate`	String	Last time the information was updated for the case at the API. It is related to the filter: `DateCriterion.LAST_UPDATE_DATE`.
`status`	String	Last status applied to the Case. Must be one of [`NEW`, `ACCEPTED`, `DISPUTED`, `AWAITING_RESOLUTION`, `EXPIRED`, `LOST`, `WON`].
`merchant`	Object	Merchant information related to the `Case`.
`merchant.name`	String	Name of the Merchant related to the `Transaction` on this `Case`.
`merchant.transactionId`	String	`Transaction` Id sent by merchant during processing.
`submerchant`	Object	Sub merchant information related to the `Case`.
`submerchant.name`	String	Name of the Sub Merchant related of the `Transaction` on this `Case`.
`transaction`	Object	Transaction information related to the `Case`.
`transaction.uuid`	String	Unique Id of corresponding sale transaction on PPRO.
`transaction.id`	String	Id used in the used payment engine.
`transaction.date`	String	Date that transaction was processed in UTC.
`transaction.cardNumber`	String	Masked card number.
`transaction.brand`	String	Card brand.
`transaction.descriptor`	String	Soft descriptor applied to transaction.
`transaction.amount`	Decimal	Transaction amount in cents. Must be at least 0.0. Must be at most 10000000000.
`statuses`	Array[Object]	Case status history.
`statuses[].status`	String	The `Case` status after the specified date. Must be one of [`NEW`, `ACCEPTED`, `DISPUTED`, `AWAITING_RESOLUTION`, `EXPIRED`, `LOST`, `WON`].
`statuses[].date`	String	The date on which the `Case` received the status.

Example

{
  "id" : "cd127691-5112-43d5-9df9-73d398bc96ef",
  "receptionDate" : "2023-08-18T15:24:02.680522",
  "responseDueDate" : "2023-08-28T15:24:02.680522",
  "responseDate" : "2023-09-07T15:24:02.680522",
  "chargebackAmount" : 10000.0,
  "reasonCode" : "2189",
  "fraud" : false,
  "currency" : "BRL",
  "lastUpdateDate" : "2023-09-17T15:24:02.680522",
  "status" : "NEW",
  "merchant" : {
    "name" : "Example Merchant",
    "transactionId" : "ef153bd9-a58b-46ec-89ae-4bd4bb2bcc7f"
  },
  "submerchant" : { },
  "transaction" : {
    "uuid" : "f40a878e-f499-4918-ae27-f1ff26a92c5f",
    "date" : "2023-08-23T15:24:02.680592",
    "cardNumber" : "445512******3456",
    "brand" : "Visa",
    "descriptor" : "Product 0001",
    "amount" : 10000.35
  },
  "statuses" : [ {
    "status" : "NEW",
    "date" : "2023-09-17T15:24:02.680522"
  } ]
}