Overview

Chargeback disputes

Chargeback Dispute API

Chargeback disputes are the last chance for a merchant to recover revenue loss after a chargeback has been filed against it.

The merchant has the opportunity to provide compelling evidence that proves the legitimacy of transactions claimed to be inappropriate by customers. If the evidence is adjudged to be strong enough, the merchant can keep the revenue despite the chargeback.

Objective

This documentation intends to help Merchant developers integrate to the PPRO Chargeback Disputes API, by describing the operations available with examples of requests and responses.


What’s Next

Understand the general flow of a dispute process